Oaks Artisan Wholesale Terms and Conditions

These Wholesale Terms and Conditions ("Agreement") are entered into by and between Oaks Artisan ("Supplier") and the wholesale customer ("Customer").

1. Orders and Acceptance

1.1 Orders: All wholesale orders must be placed by the Customer in writing via email or through the Oaks Artisan Order Form. 

1.2 Acceptance: Acceptance of an order is subject to availability and confirmation by Oaks Artisan. Oaks Artisan reserves the right to accept or decline orders at its discretion.

2. Pricing and Payment

2.1 Pricing: Prices for wholesale products are listed in the Oaks Artisan's wholesale Brochure or provided separately upon request. Prices are subject to change without notice.

2.2 Payment: Payment terms will be specified upon acceptance of the order. Payments should be made in the agreed currency and method indicated in the invoice.

3. Delivery and Shipping

3.1 Delivery: Oaks Artisan will make reasonable efforts to deliver orders within the agreed-upon timeframe. However, delivery dates are estimates and not guaranteed.

3.2 Shipping: Shipping costs are the responsibility of the Customer unless otherwise specified in writing by Oaks Artisan.

4. Quality Assurance and Returns

4.1 Quality: Oaks Artisan guarantees the quality of its products upon delivery. Any claims regarding product quality must be made within 48 hours of receipt.

4.2 Returns: Returns are subject to Oaks Artisan's approval and must be authorised in advance. Products must be returned in their original condition and packaging.

5. Product Liability and Indemnification

5.1 Product Liability: Oaks Artisan shall not be liable for any damages, including but not limited to, incidental or consequential damages arising from the use of or inability to use the products.

5.2 Indemnification: Customer agrees to indemnify and hold Oaks Artisan harmless against any claims, losses, or damages arising from the Customer's use or distribution of Oaks Artisan products.

6. Confidentiality

6.1 Confidential Information: Both parties agree to keep all confidential information exchanged during the course of the business relationship confidential and not to disclose it to any third party without prior written consent.

By placing an order with Oaks Artisan, the Customer acknowledges and agrees to abide by these Wholesale Terms and Conditions.

For inquiries or clarifications regarding these terms, please contact Oaks Artisan at info@oaksartisan.co.uk